The Access Customer Success Portal is now available for Support Cases and is accessible via the following link: https://accessgroup.my.site.com/Support/s/login/

Reckon Elite Articles

Articles - Reckon Elite
Article Public Number Created On Title Product Feature Reported Version KA Type
KA-05636 Access Elite 3 Step Renewals Process Licence Renewal How To
KA-04984 Get started with the Reckon Elite Hub and F.A.Q Elite Practice Management Frequently Asked Questions
KA-04672 ELITE - 2020 Individual return - IITR.730078, IITR.730080, ETP issue Elite Tax Reckon Elite (all versions) Problem
KA-04636 ELITE - IITR 2020 - Q7 worksheets are not printing out due to possibly ET-5574 Elite Tax Reckon Elite (all versions) Problem
KA-04616 7004 Error Code Elite Tax Reckon Elite (all versions) Problem
KA-04582 ELITE - 2020 Individual return - shared rental - RNTLPRPTY.000105, RNTLPRPTY.000107 Elite Tax Reckon Elite (all versions) Problem
KA-04553 ELITE - IITR.730381 Elite Tax Reckon Elite (all versions) Problem
KA-04535 ELITE - 2020 IITR PAYG instalments incorrectly print with bad formatting Elite Tax Reckon Elite (all versions) Problem
KA-04522 ELITE - IITR.730075 - Australian Government allowances and payments like Newstart, youth allowance and austudy payment must be provided Elite Tax Reckon Elite (all versions) Problem
KA-04517 ELITE - Other foreign income amount are not behaving correctly. Causing validation errors IITR.310076 and IITR.300056 (losses error) Elite Tax Reckon Elite (all versions) Problem
KA-04516 ELITE - When Item 7 has 0 offset entered, the entry at T2 is disabled not allowing the user to enter the details Elite Tax Reckon Elite (all versions) Problem
KA-04508 ELITE - 2020 individual IITR.730456 Total current year capital gain is incorrect Elite Tax - Calculations Reckon Elite (all versions) Problem
KA-04233 ELITE - How to make a finalisation declaration for the Single Touch Payroll (STP) form as required by the ATO Elite Tax How To
KA-03805 ELITE - Expired Initiating Party Certificate Elite Tax How To
KA-03741 ELITE - How to Download, Install and Set PrimoPDF to Default Printer Elite Tax How To
KA-03732 ELITE - Practice Management Cannot create file “C:\Program Files (x86)\Reckon\RSBRE\App.config”. Access is denied Elite Practice Management How To
KA-03711 ELITE - How to Setup M2M Credentials in Elite Online Elite Online How To
KA-03710 ELITE - How to create shortcut to log on to Elite online Elite Online How To
KA-03708 ELITE - How to Create and Save Backup from Elite Online Elite Online How To
KA-03707 ELITE - How to Restore a Backup in Elite Online Elite Online How To
KA-03692 ELITE - How to setup the M2M Credentials on Reckon Elite Desktop Version Machine ID Unlock Code How To
KA-03669 ELITE - How to setup your Machine Credentials in Reckon Elite Machine ID Unlock Code How To
KA-03340 ELITE - How to convert the Embedded Elite Database to an SQL Database Elite Practice Management How To
KA-03331 ELITE - CMN.ATO.AUTH.007 Elite Tax How To
KA-03330 ELITE - How to export a job or client to a hosted environment Elite Practice Management How To
KA-03212 ELITE - Elite Specialists Elite Tax - Training Frequently Asked Questions
KA-03211 ELITE - Training Videos for Elite Elite Tax - Training Frequently Asked Questions
KA-03208 ELITE - How to Migrate to a New Terminal Server Elite Practice Management How To
KA-03175 ELITE - How to restore the Elite Database from an Elite Backup Elite Practice Management - Other How To
KA-03174 ELITE - How to setup workstations to a Network Dedicated Server Elite Practice Management - Database How To
KA-03172 ELITE - How to resolve the ‘access violation in mailmerge’ when printing invoices or using mailmerge in Elite Practice Management Elite Practice Management How To
KA-03170 ELITE - System Requirements Elite Practice Management - Other Frequently Asked Questions
KA-03154 ELITE - Single Touch Payroll (STP) - 2019 Elite Tax Frequently Asked Questions
KA-03114 ELITE - Unable to Print Invoices on New PC Elite Practice Management How To
KA-03052 ELITE - VError IITR.000052 Reason for amendment contains invalid text Elite Tax How To
KA-02765 ELITE -Error - Please check that your disk is not full and that you have access to the destination drive Elite Practice Management - Other How To
KA-02721 ELITE - How to Prefill in Reckon Elite Tax Elite Tax How To
KA-02645 ELITE - Troubleshooting Elite performance issues Elite Practice Management - Other How To
KA-02643 ELITE - How to export Client details to an Excel .csv file Elite Practice Management How To
KA-02354 ELITE - Access Violation error troubleshooting Elite Practice Management How To
KA-02345 ELITE - Tax Lodgment Error codes Elite Tax How To
KA-02320 ELITE - Getting setup in Elite Online Elite Practice Management How To
KA-02312 ELITE - MS Word Sign in to set up Office when running a Mail Merge Elite Practice Management How To
KA-02249 ELITE - How do I move Elite to Elite Online or 3rd party Cloud provider Elite Practice Management How To
KA-02228 ELITE - Simpler BAS rejection codes Elite Tax How To
KA-02226 ELITE - F.A.Q Elite Tax Lodgment Elite Tax Frequently Asked Questions
KA-02208 ELITE - How do I enter fuel tax credits? Elite ledger How To
KA-02160 ELITE - F.A.Q - End Of Financial Year 2019 Elite Tax How To
KA-02139 ELITE - How to setup your Tax Agent Details and associate those with your Client records Elite Tax How To
KA-02138 ELITE - How to create a Job export Elite Tax How To

Get Help

Browse the KB
Create Case