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This article explains how to check if Cloud Services are installed and running.

Check if the services are installed

1. Go to Windows Control Panel  > Features applet. There should be two services (Cloud Update Service & Cloud Scheduling Service) as shown below.

Check if the services are running

1. Go to Control Panel-->Administrative Tools-->Services. You will find the services listed as follows, they should read Started when running. 

2. Right-click on each service if you wish to stop or start them

Note: Before performing any pre-upgrade backup please stop these two services using the right click option, once the upgrade has been completed, right-click again and start each service.

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