When attempting to run an XCEDE report in XPA, the following error message occurs after clicking OK in the Jobstream Run window.
Connection to the database is failed.
Make sure the required Microsoft database driver
(microsoft.ace.oledb.12) is installed.
Please review the XPA Installation Instructions or the Reckon APS
knowledge base for more details.
(The 'Microsoft.ACE.OLEDB.12.0' provider is not registered on the local
After clicking OK to this error message, nothing happens and the user is taken back to the Jobstream window.
This error is due to a Microsoft Office component required for the XCEDE Reporting to run. In the past, this Microsoft Office component was installed as part of Microsoft Office, but is now discontinued and is not installed with Office 2013 / Office 2016
The following Microsoft Component will need to be downloaded and installed from the Microsoft Download Center.
Component Name: Microsoft Access Database Engine 2010 Redistributable