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An issue has been reported in Reckon APS Tax 2018.6.0 where 2019 TT forms are unable to be lodged. The following error message is displayed:

SBR.GEN.FAULT.FAULTFROMAGENCY

Resolution:

This is currently under investigation.

In the interim, please follow the below workaround:

- Match the name of the client in APS with the name on the portal. This includes "the trustee for", any spaces, etc.

- Re-enter the name of the trust manually inside the return and save. 

- Lodge the return again. 

Related Products: APS TAX AU