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This article highlights all Known Issues to date relating to Reckon APS Tax Manager & Elite Forms 2019.

This article does not include Known Issues which are not part of this release.

To view the respective KB articles in detail, simply click on the KB links below.

Last Update: 14/10/2019

Corrections Since Release

CSR_2019.4.0.zip

Installation of CSR:

Note: 

  • The CSR files can applied only on Reckon APS Tax Manager and Elite Forms 2019.2.0. 
  • Before proceeding to the steps below, please make sure that you close all the APS applications.
  • Replacement Versions - IITR.19.0.2.0; CTR 19.0.1.0; AS 19.0.2.22

Steps:

1. Extract the CSR folder from the CSR_2019.2.zip file attached.
2. Open the CSR folder
3. Copy the contents of the folder to the directory C:\Adv2000\TaxForms.
NOTE: The default location is C:\Adv2000\TaxForms. The location could be different if the Adv2000 folder is on another drive.
4. The system may display message that says The destination has files with the same names. Select Replace the files in the destination

Releases

- Current Release: 2019.5.0 (23rd September 2019)

Reckon APS Tax Manager and Elite Forms 2019.4.0

Description KA Form Type Status Workaround

ASLRPT, ITCRPT, ASCRPT report displays multiple clients with the same TFN and same name

KA-03169 Reports Under Investigation No

Bulk Activity Statement Creation Crashing - JIT Error

KA-03079 AS Fixed in 2019.5.0 No

Reckon APS Tax Manager and Elite Forms 2019.3.0

Description KA Form Type Status Workaround

When creating Activity Statement, Tax Manager freezing after selecting AUSKey

KA-02652 AS Under Investigation No

2020 Activity Statement not available for Elite forms

KA-02637 AS Fixed in 2019.4.0

No

ATO Prefill does not contain PAYG summaries to be integrated into 2019 Individual returns

KA-02677 Individual ATO Issue

Yes

23b IDS 2019 Not Printing

KA-03038 2019 Company Fixed in CSR

Yes

Reckon APS Tax Manager and Elite Forms 2019.2.0

Description KA Form Type Status Workaround

Changes to Reckon Elite 2019 Individual Income Tax Return 19.0.2.0 - Tax Offset

KA-02393 Individual Information in KA No

Version control cannot be done 2019.2

KA-02324 VC Information in KA No

Request not generated when 2020 selected as Tax Year

KA-02273 Tax Agent console Information in KA No
Unable to Populate Due Dates in Tax Manager for 2019 Returns KA-02420 All

Fixed in 2019.4.0

No

SBR.GEN.FAULT.GENERALERRORINCORE - An unhandled error occurred within Core Services

KA-02514 All ATO issue No

2019 CU forms not available

KA-02443 CU Fixed in 2019.4.0 Yes

CMN.ATO.GEN.EM0002 Error Lodgment Failed. Contact the ATO. Error code 90567

KA-02407 Individual Fixed by ATO No

Elite 2019 Individual return - interest prints twice

KA-02391 Individual Fixed in 2019.4.0 Yes

Get report service completed with errors. No pending receipt is available for the selected agent.

KA-02382 EFT Report Under Investigation No

SQL error when creating a request for MAT - Managed Trust Account (Add/Update)

KA-02385 MAT Report Fixed in 2019.3.0 Yes

Right click to Print option is unavailable for Client update forms in Tax Manager

KA-02384 Tax Manager Under Investigation No
ITCRPT report not retaining data from multiple Tax Agents. KA-02539 ITCRPT

Fixed in 2019.4.0

No

Reckon APS Tax Manager and Elite Forms 2019.1.2

Description KA Form Type Status Workaround

DateDownloaded only shows against the most recently downloaded report in Agent Forms

KA-02097 Agent Forms Under Investigation No

G1 (Total Sales) is printing incorrectly under Option 2 when selecting Simpler BAS

KA-02137 AS Fixed in future release No

T21 transmission error

KA-02063 ELS Returns ATO Issue No

Exception reports are ELS only

KA-02256 Reports Enhancement Requested No

ASRPT is printing each client on each page causing thousands of pages to be printed

KA-02058 Reports Enhancement Requested No

EFTRS report date is not working

KA-02054 Reports Fixed in future release Yes

How can I filter ASRPT by Report date?

KA-02053 Reports Enhancement Requested No

How can we filter ITCRPT by Status?

KA-02052 Reports Enhancement Requested No

Reckon APS Tax Manager and Elite Forms 2019.1.0

Description

KA

Form Type

Status

Workaround

Version control cannot be done for 2019.1.0

KA-01873 VC Fixed with a script Yes

CMN.ATO.AS.EM023

CMN.ATO.AS.EM041

KA-01933 AS

Fixed in 2019.1.2

Not Required

Batch Processing does not show period for AS

KA-01890 AS Fixed in 2019.1.2 Not Required

SBR.GEN.FAULT.FAULTFROMAGENCY

KA-01891 AS

Fixed in 2019.1.2

Yes

ABN Division Number can not be empty

KA-01871 AS Information in KA Yes

2019 Activity Statement ELD printed 2018

KA-01851 AS Fixed in 2019.1.2 No

PAYG Tax Withheld Tab is missing

KA-01879 AS

Fixed in 2019.1.2

Not Required

CMN.ATO.AS.EM024

KA-01901 BAS ATO issue No

The operation has timed out error when lodging

KA-01899 Batch Processing

ATO issue

Information in KA

Yes

Cannot search by DIN in Batch Processing

KA-01889 Batch Processing

Fixed in future release

No

Tax Client Report showing return status as Received while it still shows Not Lodged on the ATO portal

KA-01905 Tax Agent Report Fixed in 2019.1.2 Not Required

There is an error obtaining the data

KA-01904 Tax Agent Report Fixed in 2019.1.2 Not Required

Get report service completed with errors. No pending receipt is available for the selected agent.

KA-01898 Tax Agent Report Under Investigation No

SBR.GEN.FAULT.SERVICEACTIONDENIED when lodging MAT report

KA-01992 MAT report Under Investigation No

ATO Problems with EFT Reconciliation Report

KA-01906 EFT Reconciliation ATO Issue Yes

Reckon APS Tax Manager and Elite Forms 2019.0.0

Description

KA

Form Type

Status

Unable to create or open TT – Tax File Number Information under 2019 Tax Matter

KA-01816

TT

Fix in KA

Cannot access SBR Validation reports after lodgement

KA-01785

All

Fixed in 2019.1.0 (Workaround available in KA)

Unable to lodge Return Not Necessary for some trusts

KA-01819

CURNN

Information in KA

" is not a valid floating point value.

KA-01850 AS

Fixed in 2019.1.2

Workaround in KA

List service completed with errors. Access to the activity statement is not available. Contact the Tax Office.

KA-01801

AS

Fixed in 2019.1.0

CMN.ATO.AS.EM060

KA-01828

AS

Fixed in 2019.1.0

CMN.ATO.AS.EM063

KA-01836

AS

Fixed in 2019.1.0

Simpler BAS

KA-01832

AS

Information in KA

Missing Period in Tax Manager for SBR Activity Statement

KA-01835

AS

Fixed in 2019.1.0

Test has failed: Exception [STMSenderException], Message = Fault Exception occurred calling VANguard STS

KA-01798 Fixed in 2019.0.1

Cannot create an amended SBR Activity Statement

KA-01817 AS Fixed in 2019.1.0
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