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An issue has been reported in Reckon APS Tax where the following error message is triggered when lodging some Activity Statements:

CMN.ATO.AS.EM024 Access to the Activity Statemtent is not available. Contact the Tax Office.

Cause

  • There is no revise option available with the ATO for this client. The ATO is required to issue revised BAS to process the lodgement.
  • The ABN Branch Number is missing or incorrect. This issue is frequent in Activity Statements that include PAYG Instalment. 

Resolution

  • Please complete or correct the 3 digit ABN Branch Number from the ATO Portal. 
  • Users will need to contact the ATO to request for option to revise if lodging an ammendment.

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