Important - This article is for the Elite Product range only. Learn more here - www.reckon-elite.com.au
This article describes the different rejection codes and their possible solutions. See below for more details on some of the the most logged rejection codes.
Code | Details | Solution |
CMN.ATO.AS.EM169 | The Tax Office does not have an Email address for you. In order to receive electronic notification of new activity statements, you will need to update your registration information with your Email address - Contact the ATO to update the details that the ATO have. |
In order to receive electronic notification of new activity statements, you will need to update your registration information with your Email address Contact the ATO to update your details |
CMN.ATO.AS.EM024 | This is due to a ABN division number issue |
*The ATO have advised that this is often a problem where the BAS includes PAYG, the ATO will need to issue a revised BAS |
CMN.ATO.AS.EM005 |
This is usually due to a mandatory field not populated. This is usually due to the "Does G1 include GST Y/N indicator at field G1 |
Update Y/N indicator and re-submit. |
CMN.ATO.AS.EM063 | This error indicates that the statement in question has already been |
If the above do not help resolve this error, please contact support and we can query the particular case with the ATO for further information. |
CMN.ATO.AS.EM200 | For simpler BAS lodgment labels G2 or G3 or G10 or G11 must not be provided | The Simpler BAS reporting method only allows for the disclosure of labels G1, 1A,1B. see KA-02194 |
For more information on rejection codes see the ATO Troubleshooting article