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Description

An issue has been identified in Reckon APS Tax whereby the user is trying to fill in 5B- credit from PAYG income tax instalment variation field in Activity Statement and the field is grayed out.

Cause

The user must have selected a form type 'F'. Form type F doesn't include PAYG instalments which means that either the client isn't liable to pay PAYG instalments or have no obligation this quarter, hence why item 5B is not available.

Resolution

Contact the tax office, if you wish to fill in field 5B in the AS.