This article has all Known Issues to date, relating to SyncDirect.
Release Notes
Details of enhancements and fixes included in the
- SyncDirect 7.900 release can be found in the release article
- SyncDirect 7.800 release can be found in the release article
Issues raised
The table below lists some of the issues that have been raised and resolved since the above release.
SyncDirect 7.900
Component |
Issue | Knowledge Article | APS Ref | Status |
|---|---|---|---|---|
| Collection |
Out of balance data. SyncDirect is only able to collect up to 1000 chart of accounts. The remaining chart of accounts over 1000 are not collected and the data registers as ;out of balance' as a result | KA-04482 | SYN-298 | Fixed |
SyncDirect 7.800
Component |
Issue | Knowledge Article | APS Ref | Status |
|---|---|---|---|---|
Collection |
Xero Collection issue - service unavailable System out of memory exception |
Fixed | ||
| Collection | More meaningful error messages for failed collections |
Fixed | ||
| Collection | MYOB Essentials collection will now authorise correctly for New Zealand Clients |
Fixed | ||
| Reports |
The Snapshots reports will display correctly |
Fixed | ||
| Installation |
Corporate Register errored after installing SyncDirect 7.8.0.0 |
Fixed | ||
| Collection | Incorrect Quantity field set when transaction does not have a quantity | KA-04387 | SYN-272 | * Fixed and released in SD7.900 |
| Collection | Out of Balances Issue for MYOB AR & Essentials | KA-4348 | SYN-273 | * Fixed and released in SD7.900 |
| Collection | QBO authorisation error - script error. |
KA-04344 | SYN-277 | * Fixed and released in SD7.900 |
| Collection |
Xero 5000 api call limit | KA-4234 | SYN-274 | * Fixed and released in SD7.900 |
| Collection |
MYOB Source File Description length issue |
KA-4323 | SYN-271 | * Fixed and released in SD7.900 |
* Marks the latest fixes included - Last updated 15/11/2020