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This article has all Known Issues to date, relating to SyncDirect.


 

Release Notes


Details of enhancements and fixes included in the

- SyncDirect 7.900 release can be found in the release article

- SyncDirect 7.800 release can be found in the release article

 

 

Issues raised

The table below lists some of the issues that have been raised and resolved since the above release.

 

SyncDirect 7.900


Component
 
Issue Knowledge Article APS Ref Status
Collection
 
Out of balance data. SyncDirect is only able to collect up to 1000 chart of accounts. The remaining chart of accounts over 1000 are not collected and the data registers as ;out of balance' as a result KA-04482 SYN-298 Fixed

 

 

SyncDirect 7.800


Component
 
Issue Knowledge Article APS Ref Status

Collection
 
Xero Collection issue - service unavailable 
System out of memory exception
 
      Fixed
Collection More meaningful error messages for failed collections
 
     Fixed
Collection MYOB Essentials collection will now authorise correctly for New Zealand Clients
 
    Fixed
Reports
 
The Snapshots reports will display correctly
 
     Fixed
Installation
 
Corporate Register errored after installing SyncDirect 7.8.0.0
 
    Fixed
Collection Incorrect Quantity field set when transaction does not have a quantity KA-04387 SYN-272 * Fixed and released in SD7.900
Collection Out of Balances Issue for MYOB AR & Essentials KA-4348 SYN-273 * Fixed and released in SD7.900
Collection QBO authorisation error - script error.
 
KA-04344 SYN-277 * Fixed and released in SD7.900
Collection
 
Xero 5000 api call limit KA-4234 SYN-274 * Fixed and released in SD7.900
Collection

MYOB Source File Description length issue

KA-4323 SYN-271 * Fixed and released in SD7.900

 


  *  Marks the latest fixes included - Last updated 15/11/2020

 

 

Related Products: APS SyncDirect

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