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Problem

An issue has been reported in Reckon APS Tax 2020.3.1 where the following error is triggered in some individual tax returns upon lodgement:

CMN.ATO.IITR.EM0028 Australian Government Pensions and Allwances exceeds $18390.

Solution

The problem described in this article has been confirmed as an user error and restriction of ATO specifications, with reference TAX-384. 

Workaround

Add the SAPTO code . If you believe that the taxpayers are not eligible, lodge the return on paper.