An issue has been reported in Reckon APS Tax 2020.5.0 where the following error messages are triggered in some individual tax returns during prelodge and lodgement:
CMN.ATO.IITR.730293 : Other Refundable tax offsets must be provided
CMN.ATO.IITR.730294 : Other refundable tax offsets code is incorrect.
The problem described in this article is under investigation by our development team with reference TAX-641. Please review all future release notes for a fix to this issue.
The current workaround for this issue is to lodge by paper.