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Problem

Users are unable to open the IRD website from Tax Returns Console.  The message reported is:

Page Not Available

The page you're looking for is no longer available.

Please try again.

If you've bookmarked myIR login page, you'll need to change it to our new homepage https://www.ird.govt.nz/.

This has been caused by a change at the IRD's end, to a browser component this is required.

Solution

A new Tax installer is being developed which will apply the new component needed.  The Development team are currently working on this.

Workaround

Users will need to access the IRD website directly via their browser.  Please contact support for further details or an update on this issue.

 

 

Related Products: APS TAX NZ