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Problem

When clicking on SyncDirect console from within Central Console > XPA Ledgers band, the screen minimizes in size. The entire ratio sizing is shrunk and the font and icons all become smaller. It also affects the APS application list and will only reset to normal sizing if APS is rebooted.

Solution

The problem described in this article is under investigation by our development team with reference SYN-301. Please review all future release notes for a fix to this issue. 

   Important Note - There is a similar issue in Tax Console referenced in KA-04471

Workaround

Provide step by step instructions for a workaround or the below description

  1. Close out of all APS windows completely and restart APS to reset the sizing.