CMN.ATO.GEN.XBRL01 error occurs when lodging company return with Interposed Entity Election (IEE) schedule
Trustee declaration type code must have one marked as TrueAndCorrect
SBR authentication errors and recommended actions
Validation errors that are triggered by the ATO Specifications.
Validation errors are generated which prevents users from lodging 2017 SBR returns
where clicking on an error in the Validation window, the message This page can't be displayed appears where the help file should be displayed
Issue affecting tax returns of any type regarding Invalid, do not sign message
error message is triggered when printing/exporting a trust tax return with a large number of beneficiaries
error messages are triggered in some Tax file number information forms (TT Form) during lodgement.
when the fields Has the loan for the property been renegotiated this year is answered No
(ETP) tax offset calculated is different to the (NOA) for some tax payers under preservation age in their 2018 individual tax returns.
This issue affects the Instalment Activity Statement (IAS) for some trusts.
taxable income is different from the Notice of Assessment (NOA) due to amounts from prefill report in some 2017 individual tax returns
Error - CMN.ATO.IITR.210034 – Tax claim code(s) against the same Private Health Insurance Policy are incorrect , 2017 individual tax returns affected
In the Depreciating Assets Worksheet the total for the Decline in Value prints incorrectly
Error occurs when the Withholding Payer Number (WPN) number entered in the return is neither a valid WPN nor a valid Australlian Business Number (ABN)
Issue has been reported in Reckon APS Tax 2018.4.0
issue has been reported in Reckon APS Tax 2018.4.0
issue has been reported in Reckon APS Tax Manager and Elite Forms 2018.4.0
error message DIS33 is triggered incorrectly in some amended 2017 company tax returns
Error - CMN.ATO.RDTIS.438002 - The supplied Group Member TFN must be a valid TFN in company returns
Error messages: VR.ATO.IITR.000140 and IITR.36.Enumeration is triggered incorrectly in some tax returns of any type
Refundable tax paid is not flowing to Trustee Tax Estimate in some 2017 trust tax returns with a non-resident beneficiary.
Error message: VR.ATO.TRT.432213 is triggered in some 2018 trust tax returns
Taxed element amount entered in Australian Super Income stream worksheet is not flowing through to income item 7J.
Taxed element amount entered in Australian Super Income stream worksheet is not flowing through to income item 7J
Error triggered in some 2017 individual tax returns during prelodge
Item 7M - Assessable amount from capped defined benefit income streams is not printing in some 2018 individual tax returns
The tick in either box Yes or No under D12 Personal superannuation contributions is not printing in the PDF
Error - CMN.ATO.AUTH.011 triggered in some Client update forms when adding a new client.
error message is triggered in some 2017 and 2018 company tax amendments during prelodge.
Responsibility under Return attributes do not show options when all users are assigned.This issue affect multiple types of tax returns
Under some circumstances the summary shown in the Web Timesheet or Mobile Timesheet shows wrong information. The total hours does not match the actual hour
Will an XPA ledger continue to be linked to a matter or project if it is rolled forward?
Error when opening Work Item Templates
The attached hotfix files can be installed to resolve the issue.
When attempting to run an XCEDE report in XPA, the following error message occurs after clicking OK in the Jobstream Run window.
TB out of balance
When entering journal entries for bank statements, the error is generated
When trying to enter comparatives balances in fixed assets and when clicking on Comparatives in the Book Movements an error message is generated.
Cannot balance forward; Account(s) XXX, YYY, ZZZ have unclassified Asset Balances. These must be zero before Balancing Forward
Err:3051 can occur due to rights issue, learn more about this now.
This article discusses this error and possible causes.
Error message is triggered in some company tax returns
error messages are triggered incorrectly in some 2018 AMIT returns with ABNs of stapled entities. error messages are triggered incorrectly in some 2018
Error writing data to export schema - File sharing lock count exceeded.
Uri = /xbrli:xbrl/tns:DeclarationOfTrusteeOrPartner/tns:Declaration
Livestock Trading Account is listed twice in the index.
2ComIncFarm - Report display, totaling logic is incorrect
2Division_IncomeStatement13P.Profit/Loss for period 6 for Division 2 onwards is incorrect.
VR.ATO.SMSFAR.436038 - Net capital gains income - If Net capital gain is more than $10,000, a CGT schedule must be present
Unrecognized database format 'H:\aps_t.mde' ..."
2LSFarm reports are missing QTY column totals
Expected sign of Tagged accounts are not considered
Error message is triggered incorrectly in some company tax returns
The In Works tax Credits in the family assistance calculation does not agree with the IRD figure.
When a refund is made to another return, that refund amount appears in the destination refund screen
Run-time error 3043. Disk or network error or Microsoft Jet database engine error when trying to open XPA ledgers or run a jobstream
Trust distributions not flowing through to the beneficiaries
Opening a VC file in Projects Selecting a VC document to attach to a Project
Error message is triggered when retrieving ATO data from the Tax Services Console
An unexpected error has occurred, try again. If problem persists, contact the ATO. Error code -999:0:IJAA0051
We are aware that there is no client declaration section in the Return not Necessary form (CURNN).
Trying to lodge a tax return, it is signed in tax manager but won’t show up in batch processing
CMN.ATO.AS.EM063 Your activity Statement cannot be lodged.
Error message is triggered in Tax Manager
error message SBR.GEN.FAULT.FAULTFROMAGENCY is displayed
Access to the activity statement is not available. Contact the Tax Office. Do you want to create a blank Activity Statement return?
A blank page is printing at the end of a Balance sheet.
2EqvtMvmt : Contributions and Distributions are not printing in detail when FRF is set to print in detail
2Division_IncomeStatement : Title is incorrect if current year is a Loss
Error received when retrieving Tax Agent Reports
The operation has timed out error when lodging
SBR error: AS90 Business Variation - T3 - New varied rate A value is required in this field
Error received when trying to view report
Return status is "Received" in Tax Clietn Report while it is "Not Lodged" on the ATO portal
ATO Problems with On-Demand and EFT Reconciliation reports
Notes: Pagination Issue-Footer line 2 is incorrectly printing on the next page.
An issue has been identified in Reckon APS Tax CMN.ATO.AS.EM005, mandatory field is missing.
Amended document cannot be opened following creation or it is inn read-only mode
Changes made to an attribute value will show the change on screen but after clicking refresh, the attribute value reverts back to the original value.
Unable to refresh Financial Reporting Fields
In the Fee Creation Wizard, if a user unticks the show logged out matters in use checkbox the other client's show under the incorrect debtor.
After upgrading SyncDirect to version 7.6, users is unable to open Debt page or Central Console with Debt Page in the Custom Layout or as the Default page
Standard Reporting > WIP > Fees and Write off, the Fee Total column does not include interims after they are absorbed
Adding a new Fee Earner via the Fee Earner Wizard, the Login Name is not saved to the new record on completion of the new record.
In Central console > Addresses the Postal, Street or registered address cannot be selected then copied and pasted to another location
Error: aACentral has stopped working
Creating a 0.00 fee line entry causes a second duplicate 0.00 fee line to be created
Firms using Fee Approvals have the ability to add notes when promoting a fee to the next stage, when a note is added to a fee the fee is highlighted blue
Once the target dates are populated the Budget hrs are available for editing.
Error triggered in some trust tax returns
The Grid layout and group by changes in various screens are not saving after moving away from the band within the Central Console.
Auto Fees does not accept the bar character ( | ), if it is contained in a client name then no fee is raised.
Adding any of the fields available from the column chooser does not save, the layout returns to the default once the user navigates to another console
Addition of Notes from the Matter band where no Matter exists. The result is that all matter Notes appear to be linked to a null ID
The keyboard shortcut ALT + A allows a new Timesheet entry into an admin posted timesheet.
Error when attempting to import data from XPA to an APS tax return
error message is triggered incorrectly in some superannuation tax returns
The value of the property 'CustomLoad_LiteCallAddNote' is null or undefined, not a function object
When an expense is carried forward to a posted timesheet header the Expense remains active
When edit mode is off selecting the Hyperlink does not result in any browser opening
The below error appears when going into Fees, select a Fee -> Address for a particular Client. This does not affect all Client invoices.
When multiple groupings are present and the report exported to Excel the formats of the columns are not preserved, these are incorrect.
In the WIP Summary Report, Including the output field Matter: Details: Rolled from Matter results in the following error when viewing the data grid.
VA_BalanceSheet5Year - Incorrect Subtotaling is causing an Out of Balance
NZSheet: 2n-Unsecured_TL #Value prints in Term Loans - Unsecured Note when account 982 has subaccounts ranging from /011 to /999
Accessing Central Console -> General Audit results in the error
error message is generated when capital losses are already applied against the capital gains
Validation error triggered in some 2018 individual tax returns
2n-Related_Party Note : Inconsistent referencing of comparative year nil value
Unchecking the 'Show TFN' in Print Options but the TFN still shows in FTE
In reporting modules, when 'IS NOT' filter is used, the report doesn't produce the desired results.
2Directory -Shareholders/Directors names are not printed in full when names are really long
NZSheet : 2Co_DirectorResoultion -Report Generation Error: Engine Exception1 : Error Paginating sheet 1-2Co_DirectorResolution
APS 2019 Company return - After Clicking Cancel to Save as screen (Export) error : Empty file name is not legal
NZSheet : Notes : 2n-Intangibles: User defined field for additional information is printing with an incorrect style.
NZ Sheet : 2n-NCA_Investments : Page break in the middle of the note
Error message is generated when attempting to lodge 2019 Individual return
When user use the Standard Reporting - Tools - Batches process - for the Debtor Transaction Listing - No Grouping report, will receive error
NZSheet : 2IncomeStatement-A blank page is printing at the end of the report
Tax Manager is incorrectly calculating the Preservation Age
Lodgement error: CMN.ATO.DDCTNS.000008 Car expenses log book details must be provided
CMN.ATO.AS.EM60 error when lodging AS with GST instalments
Tax Manager freezes after selecting the AUSKey
New assets not flowing to Item 9 Capital Allowance - Depreciating assets first deducted in this income year
System is allowing duplicate practice name when editing Practice Details
2n-Related Party : Note should not refer to last year if ledger is set to be in its first year
Do not print any TFN fields in Elite does not work
No Matching Reports available for EFTRS
Date does appear correctly the signatory field in 2balance sheet. This an issue when the entity is setup as first year trading
Date box is not showing up after clicking the print button for CURNN form
The page number is not centered in Depreciation Schedule (DEPNSCHIN). This can cause a blank next page in Depreciation Schedule (Print Preview).
Non-client Spouse's taxable income is dropping after saving the return even when enters it manually
Error triggered in some Individual returns during lodgement
EFTRS reports total incorrectly adding up.
The first page of the rental schedule is blank when running an income statement that includes a rental schedule.
Pre-lodge error with an BAS amendment.
SHDividendStatement : Inconsistent currency formatting for Dividend per Share.
DrDeclarTrust : Upper and Lower case formatting for entity name is incorrect. Setting the command "Proper" in FRF did not make a difference to the outcome.
Cloud Timesheets - Searching for Matters by typing the first letter does not work
Cloud Timesheets - pressing delete key in the narrations field deletes the whole entry
Bulk Activity Statement Utility is creating the Activity Statement under the incorrect Matter
An issue has been reported in Reckon APS 2019.5.0 where the OWDV and Capital works are incorrect in Rolled over assets from Elite to APS.
Asset Depreciation Schedule in XPA is incorrectly displaying the Private Use percentage of an asset.
Error is triggered for some Activity Statements
Users are unable to clear the below errors in Local file master file for the year 2018 and 2019.
An issue has been reported in APS Tax 2019.5.0 whereby the PAYG is not being imported into the BAS
Exception generation = 1, message: Object reference not set to an instance of an object. - when click the Sync button
NZ Sheet 2Directory : Incorrect spelling of the word 'Partnership' when type is 'Limited Partnership'
Other assesable foreign source income (Label H) is incorrect in the Beneficiary Statement when printed to facsimile copy
SBR Auskey Configuration
Under 18's are receiving the low and middle income tax offset when they shouldn't be
Deduction schedule still prints TFN for D12 even when the show TFN option is unticked
The following error message is triggered: LCMSF4 - Intermediary email - a Value is required
Milestone Target allows date that is not within the calendar period
VR.ATO.GEN.500090 won't clear in 2016 AMIT
Error is triggered in some Individual tax returns
Deduction schedule still prints TFN for the field D12 when 'show TFN' is unticked.
ManBeneficiaries Funds- Unit Trust ledgers display a #value in the beneficiary name section.
NegTB executed in Xcede10 causes an import failure
Xcede - Excel function 'Row to Repeat at Top' is not working
Some IRD transactions, that enter the database via the TDS service, may appear in the wrong client's ledger if the client is part of a consolidated group.
Minor grammatical errors found on this sheet. A line of text needs to be optional
Medicare Levy Surcharge not calculating
Small business tax offset calculating on deferred non-commercial losses
User is able to skip milestone when entering Internal Timesheet.
Voluntary provisionals change once return is synchronised.
The error appear when opening a 2019 Individual return
CMN.ATO.AS.EM0060 in 2019 Quarterly AS for Trust during pre-lodge
Error generating while testing Machine Credential under SBR Configuration window
Invalid D.O.B or TFN when updating client details in Tax Services console
Tax Manager is using the IP address in creating the MAC Address to be used by Machine Credential
Error is generated incorrectly in some individual returns
Beneficiary overseas tax credits are not being actioned by the IRD.
Create activity statement in next year's matter in Bulk Activity Statement Creation is taking the Next Calendar Year rather then the next Financial Year
Wrong Contact Name in Oct & Nov IAS when created in bulk
VR.ATO.TRT.432213 - Net capital losses carried forward to later income years
Spelling errors in the Notes to Financial Statement for Financial Instrument Policy Note
SBR reports in Standard reporting when exported to Excel shows complex column names
Tax Year filter for ITCRPT does not work.
Trust address is a mandatory field but there are no errors generated to let the user know that this needs to be completed.
Select/Clear option does not work for 2019 TW form when updating the Current Postal Address field
Range check error when Clicking ATO prelodge validation button
Error when selecting Option 2 PAYG Instalment using income x rate
Error triggered when lodging AS amendments
Account 895 has a capitalisation and spelling error in the AU Master template.
missing field in AS
GL Listing : Journal descriptions are not displayed in full
Issue where users are opening tax return, try to print as a PDF document and it is not searchable. Cant edit or search the document
GL Listing : Display of Total line for accounts that are sub accounted is incorrectly printing as part of the last sub account.
Rental properties disappeared in the tax return amendment
A problem has been identified with Project team rights. Read more about this issue below.
Population of due dates
Switching 'Method to use to lodge this return' from SBR to Paper makes the field disappear and cannot revert back to SBR
Unable to clear SMSFAR343.enumeration upon selecting Option P for Income stream payment code.
How to identify and correct reconciliation issues in Cloud timesheets
Intermittent balance sheet rounding error on random ledger
Displays all the machine credentials instead of the credential that is setup for that machine
Machine Credential is not recognizing Virtual Network Adapters
When creating AS in Bulk, the due date doesn't populate into Tax Manager.
Unable to lodge after upgrading to 2019.7.0 on Terminal Servers
Question 17B is unavailable in IDS after answering 17A as No
'Leased Asset' tick box in not saving correctly in the creation of a new asset. The 'Leased Asset' flag is not retained.
Incorrect BPay Reference showing while it's showing correctly in the ATO Portal
Accounts listed as being available to be mapped in Chart Mapping is not being refreshed with the Account codes in the chart of the ledger.
Some cells in 2BalanceSheet have a none standard styles. These styles are not located in 2Style.
IAS incorrectly truncates EFT code in printout
Tax Manager not retaining 150% Display settings after print preview
2n-FinAssetFinLiab :Financial Assets are printing as negative values
CMN.ATO.IITR.310032 PSI amounts are not required
Double clicking on the Cloud Timesheet does not always launch the Timesheet Entry form
Duplicate Gross Income showing under Tax lists when Creating a Report on Gross incomes
2CashFlow13P - Incorrect title in Cash Movements section for shareholding in account 505 for a company
2Cashflow13P - Expense Category Class 2 prints with an inconsistent font.
Error occurs when opening return from Tax console.
When varying payg using worksheet, this error is incorrectly triggered.
No data to report message in the Rental/ Self-employment Income summary
KP 23 in Tax Manager (Residential rental) does not have a depreciation field
Notes - Year and $ column headings are not needed when Note1 is the only note printed
2Consol_IncomeStatement : Schedule of Expenses prints an incorrect 'Uncategorised Expenses' line
Document corrupt during save operation – when saving after entered in the PAGYI amount and the PAYG rate
Rate to use for converting excess franking credits to a tax loss
2GraphSales - Display issue in Legend
Currently only ATO labels print.
2n-Policy : Rental Revenue Recognition policy note is incorrectly printing when rental income does not exist
2n-NCA_Investments : Values are not printing when Quantity Column is not set to print.
When ammended trust no longer distributes to ammended Individual return, balance of previous assessment is incorrectly showing ammended refund/payable.
Error generated when adding time to a Milestone on an Internal Matter that has an Actual date
Partnership Beneficiaries note - Incorrect opening balance.
CAS-32625, Add New Client and tick the ‘Duplicate the Information…’ The Date Added field will be copied from the previous client instead of picking up Toda
In some environments, opening an IR526 and/or clicking on the refund button results in a cltCloudId error
ManBS - Balance sheet has intermittent rounding inconsistency
Code for Label R Item 8 and description for Item 14 are not printing
TRT131 showing when the question has been answered - Did the taxpayer have a CGT event?
RWT not appearing on tax summary report
The RWT does not appear on the Tax summary report of IR8's
Error occurs when printing Practice File List with a filename filter entered.
Error 91 occurs when importing transactions from Reckon Accounts Enterprise Accountant Edition 2020
Errors with Ledger.XPA when creating some new ledgers or doing a bulk 'Upgrade file version'
NZSheet - Notes : Overlapping text causing pagination issues in Term Loan Note
Unable to set Index Sheet as ;Index' when running Xcede reports from Central console